Sam Chivers Estate Agents
General Data Protection Regulations Privacy Notice

Privacy Notice

At Sam Chivers Estate Agents we take your privacy seriously and will only use your personal information to provide the services you have requested from us. Sam Chivers Estate Agency does not sell or share any personal information with any other third parties.

For Vendors, we will not use your information for any other purpose than those set out in our signed agreement, to market the sale of your property.

For Applicants, who have requested our services to seek a property, we will not use your information for any other purpose than seeking a property (within this agencies portfolio) that matches the criteria you have given the agency.

You will only be contacted by Sam Chivers Estate agency via email, telephone or text message.

Retention

Information gathered that results in a sale of property is retained for 5 years in line with the Estate Agents Act 1979/2007 and the Anti-Money Loundering Regulations 2017.

Personal information that does not conclude in a sale will be destroyed after 6 months of the initial date it was provided.

Rights

Vendors and Applicants have the right ‘to be forgotten’ to request their personal data be erased from the agency database, unless a house sale transaction has been competed then the Agency is required by Law to retain the data for 5 years.

Vendors and Applicants have the right to view their personal data held by the agency (Subject Access Request), the Agency will provide his information within one month of the request. Vendors and Applicants can also request their data be transferred to another data base (Portability).

Vendors and Applicants have the right to have their information amended if they consider it is not accurate.

Vendors and Applicants who want to exercise any of the rights above must contact the Data Controller is Sam Chivers or the Data Protection Officer is Mary Anstice

Vendors and Applicants can complain to the Information Commissioner if they believe that the agency is in breach of data protection laws. Contact the Information Commissioner 0303 123 1113

Breach of Data Protection

In the case of a breach of Data Protection, both the Data Controller and the Data Protection Officer are informed immediately. They will establish the level of risk of the breach and if necessary inform the subject (person who the information is about) within 72 hours and the Information Commissioner.